Privacy Policy – Pine Spot Rewards

Last Updated: August 9, 2026

Pine Spot Restaurant & Pub (“Pine Spot,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users of the Pine Spot Rewards mobile application (“App”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when using the App.

By using Pine Spot Rewards, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use Pine Spot Rewards, we may collect information that you voluntarily provide when creating or using your account, such as:

Full name
Email address
Phone number
Account information
Loyalty membership information
Reward points and rewards history
Offers or rewards redeemed through the App

We may also automatically collect limited technical information necessary for the operation, security, and performance of the App, such as:

Device type
Operating system and version
App version
Device identifiers where required for application functionality
IP address
Basic diagnostic and technical information

We only collect information reasonably necessary to operate and improve Pine Spot Rewards and provide its features.

2. How We Use Your Information

We may use collected information to:

Create and manage your Pine Spot Rewards account.
Operate the Pine Spot loyalty and rewards program.
Track loyalty points and eligible rewards.
Allow users to redeem available rewards.
Provide offers, promotions, and loyalty benefits.
Communicate important information related to your account.
Provide customer support.
Maintain the security and reliability of the App.
Diagnose technical problems and improve App performance.
Prevent fraudulent or unauthorized use of the rewards program.
Comply with applicable legal requirements.

3. Loyalty Points and Rewards

Pine Spot Rewards allows eligible users to participate in Pine Spot Restaurant & Pub’s loyalty program.

Information about earned points, available rewards, and redeemed rewards may be associated with your account so that we can properly administer the loyalty program.

Loyalty points and rewards are subject to the terms and conditions of the Pine Spot Rewards program and may not have monetary value unless specifically stated otherwise.

4. Notifications

The App may request permission to send notifications.

If enabled, notifications may be used to provide information about your account, rewards, loyalty points, promotions, special offers, or other Pine Spot updates.

You can control notification permissions through your device settings.

5. Location Information

Pine Spot Rewards does not collect precise location information unless a specific App feature requires it and you have provided the necessary permission.

If location-based functionality is introduced in the future, users will be informed and the appropriate device permission will be requested before accessing precise location information.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when necessary to operate the App, provide technical infrastructure, process App functionality, maintain security, or provide customer support.

These providers are expected to process information only as necessary to provide their services and in accordance with applicable privacy and data protection requirements.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, property, or safety of Pine Spot, our users, or others.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet-based service or electronic storage system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

8. Data Retention

We retain personal information only for as long as reasonably necessary to operate the Pine Spot Rewards program, provide requested services, maintain legitimate business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.

9. Account and Data Deletion

Users may request deletion of their Pine Spot Rewards account and associated personal information.

To request account deletion, please contact Pine Spot Restaurant & Pub using the contact information provided below.

When submitting a deletion request, please use the email address or phone number associated with your Pine Spot Rewards account so that we can verify the request.

Certain information may be retained where required for legal, security, fraud-prevention, accounting, or legitimate record-keeping purposes.

10. Children’s Privacy

Pine Spot Rewards is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 through the App.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Services

The App may use third-party technology or services necessary for application functionality, hosting, analytics, notifications, security, or related technical operations.

Those services may process limited technical information according to their own privacy policies and applicable data protection requirements.

The App may also contain links to external websites or services. Pine Spot is not responsible for the privacy practices of external websites or services that we do not control.

12. Your Privacy Choices

Depending on applicable law and your circumstances, you may request to:

Access personal information associated with your account.
Correct inaccurate personal information.
Request deletion of your account and personal information.
Withdraw certain permissions through your device settings.
Opt out of certain promotional communications.

Requests may be submitted using the contact information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to Pine Spot Rewards, our business practices, applicable laws, or technical requirements.

When changes are made, the Last Updated date at the top of this page will be updated.

We encourage users to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Pine Spot Restaurant & Pub
Fuheis, Jordan
Website: pinespotpub.com

Privacy / Support Email:
contact@pinespotpub.com